Frequently Asked Questions
Where do you deliver?
Right across the United Kingdom. Free delivery on orders over £35.
How long does delivery take?
Typically 5–9 business days after dispatch.
Is checkout secure?
Absolutely. Payments are encrypted and processed through Shopify’s secure checkout.
What’s your returns policy?
A 30‑day happiness guarantee — see our Returns page.
How do I get in touch?
Email hello@shophausy.com and we’ll reply within 24 hours.