Returns & Refunds

We want you to love your Hausy pieces. If something isn’t right, our 30‑day happiness guarantee has you covered.

30 days to return unused items in their original packaging.
Faulty or damaged on arrival? We’ll replace it or refund you in full.
Refunds are issued to your original payment method within 5–10 business days of receiving your return.

To start a return, email hello@shophausy.com with your order number and we’ll guide you through it.